Customer Relationships

The Core Of Your Success

Building and maintaining relationships with customers is core to any company’s success.  Start with comprehensive information about each contact in the company and add to that notepads containing information about each contact made (sales, credit, management etc).

Now work out what information you would like on every specific screen when talking to a customer and your customer service has already tasted success.

Next add the ability to send out promotional material by mail, fax or call centre based on any selection of hundreds of attributes and you are now able to fuel your sales funnel.

It’s all part of OneOffice…

Contact Manager

Marketing Manager

Dashboards

Workspace & Active Intelligence

Media Manager

Business Information Processing






OneOffice Successes

"We see our software as one of our primary weapons".  So says Kevin Cloke, General Manager at Wattmaster, distributors of electrical products to the Australian electrical wholesale market. "We believe that we would not have achieved the level of success that we have without it." Before moving on to OneOffice, Wattmaster utilised two different software solutions over four years.  These previous solutions just could not support their incredible growth and their expanding business requirements. "Fortunately we found OneOffice," states Managing Director Peter Bendle.  "We know that this package just keeps on expanding with us.  We have already doubled the number of licensed users and find there is always a solution for any new business needs. " Wattmaster has enjoyed significant growth in the few years they have been using OneOffice.  To their pleasure, the staff numbers have increased at a much slower rate than the sales, improving their ROI continually. With several large international customers, Wattmaster have to provinde a world class service.  They are in the process of implementing a "Pick Face & Replinishment" system in their warehouse, a standard part of the OneOffice logistics solutions.  This will help keep them ahead of their competition and looking forward to a continually brighter future....  

SmartPoint Successes

smartpoint-logo

New to the ANZ market, SmartPoint has been proven in Europe where customers want to Know Everything about their business but don't need to implement a new ERP or CRM system.