Implementation to suit your business, not ours

It’s frightening how some vendors still wanted us to change our business to fit their system,” laments Tony Cassey, operations director at Arrow Distributors.

So when a solution such as OneOffice comes along, that combines total flexibility with comprehensive functionality, we were swept off our feet. [We found that] OneOffice could be tailored to fit our business – not the other way around.”

Our Approach

We believe that software starts and ends with you and your business.

Our first step is to understand how you go to market and the processes that deliver your unique selling proposition.

We then apply our Business Process Review process in order to build knowledge about your business.

We can then

  • Tell you the degree of fit between OneOffice and your business
  • Give an estimate of cost for your systems
  • Quickly create a demonstration of OneOffice using a small sample of your customers, products and suppliers.  While this won’t be a full, in depth demonstration it will allow you to gain an understanding of how we would deliver to your business, and the functionality you can expect, without the need to spend weeks in pilot or prototype development.


  • We will politely explain that, unfortunately, our software will not meet your needs in the long run and why this is the case.

Professional Services

  • Business Process & Gap analysis
  • Fit Matrix
  • Scoping
  • Implementation schedule/roadmap
  • Financing

OneOffice Successes

"We see our software as one of our primary weapons".  So says Kevin Cloke, General Manager at Wattmaster, distributors of electrical products to the Australian electrical wholesale market. "We believe that we would not have achieved the level of success that we have without it." Before moving on to OneOffice, Wattmaster utilised two different software solutions over four years.  These previous solutions just could not support their incredible growth and their expanding business requirements. "Fortunately we found OneOffice," states Managing Director Peter Bendle.  "We know that this package just keeps on expanding with us.  We have already doubled the number of licensed users and find there is always a solution for any new business needs. " Wattmaster has enjoyed significant growth in the few years they have been using OneOffice.  To their pleasure, the staff numbers have increased at a much slower rate than the sales, improving their ROI continually. With several large international customers, Wattmaster have to provinde a world class service.  They are in the process of implementing a "Pick Face & Replinishment" system in their warehouse, a standard part of the OneOffice logistics solutions.  This will help keep them ahead of their competition and looking forward to a continually brighter future....  

SmartPoint Successes


This intelligent data management software does away with multiple screen confusion, making accessing customer information quick and easy.

Article extract from I-Start Magazine Australia & New Zealand